Please read this policy carefully
Kidsworldbd.bd, customer satisfaction is important to us.
Products can be returned only if:
• The wrong product was delivered.
• The product is damaged during delivery.
• The product has a manufacturing defect.
Customers must report any issue within 24 hours of receiving the product.
Open the parcel in front of the delivery man and check it. No complaints will be accepted afterwards. If you do not like the product, return the parcel with the delivery charge. In this case, it is mandatory to pay the delivery charge.
Customers are strongly encouraged to record an unboxing video while opening the package. Claims regarding missing, damaged, or incorrect items may not be accepted without clear evidence.
Returns will not be accepted if:
• The product has been used.
• The product is damaged by the customer.
• The customer changes their mind after receiving the correct product.
• Hygiene-sensitive or customized products (if applicable).
Approved refunds will be processed within 7–10 business days after the returned product has been received and inspected.
Refunds will be made through:
• Mobile Banking
• Bank Transfer
• Original Payment Method (where applicable)
If stock is available, customers may choose an exchange instead of a refund.
Delivery charges are non-refundable unless the mistake was made by Kidsworldbd.bd.
For return or refund requests, please contact our customer support within the specified time.
If you have any questions about our Return & Refund Policy, please contact us:
